The following privacy policy was created for our website, www.findaroofer.ca, in order to demonstrate the immense importance we attach to retaining information related to the private lives of those who visit or interact with our website. Given the development of new communication tools, it is of utmost importance to pay attention to the protection of privacy. That is why we are fully committed to protecting the sensitive information we gather while building your file. Furthermore, our privacy policy will always be updated considering technologic as well as socio-political developments. Your use of this website constitutes your agreement to the present Privacy Policy. Please do not use our website or services should you disagree with this Privacy Policy.

 

Collection of personal information
Should you wish to do business with us, please be aware that we will be collecting the following personal information: surname, name, postal code, email address, telephone number and fax number, as well as any information relevant to your project. This personal information will be collected through our forms and via the different interactions taking place between you and our website. Should you contact us via email, it is possible that we archive the content of your email, as well as your email address. Please note that under no circumstances are we giving or selling the personal information obtained from our visitors to be a part of an unsolicited distribution list. Furthermore, as indicated in the below section, we make use of logs as well as cookies to gather information about you.

Forms and interactions
Your personal information, which is collected via our online form, is used to enable the contractors to analyze your file and communicate with you to offer you a quote. It is also possible that we use your coordinates to perform a follow-up on your request.

Cookies
A «cookie» is a small text file that generally includes an identifier that is unique and anonymous. By visiting a website, that site’s server is asking permission to your computer to store that text file on your hard drive, in a cookie-specific designated area. Each website can send its own cookies to your Internet browser, should the browser preferences allow it. However, in order to protect your privacy, browsers do not allow a website to access a cookie that was created by another website, and that is stored on your hard drive.

Usually, Internet browsers are configured to accept cookies by default. Should you wish not to receive them, you can always modify your browser’s settings. Please note that if you do make changes to those settings, it is possible that some parts or functionalities of our website wouldn’t be properly displayed or could simply not be used. Finally, you should know that cookies cannot access any other data located on your computer, and cannot spread computer viruses.

How do we use the information provided by the cookies?
Cookies are used to differentiate the users and supply information on the number of visitors on our website and the pages visited by them. Essentially, the following are being collected: IP address, operating system, pages visited and requests, as well as the date and time of connection. The use of such files enables the ongoing improvement of our services, allows us to offer a personalized experience to our customers, as well as ensure orders and statistics tracking.

How do we use your general information?
Typically, this personal information is used to manage our activities, as well as the use of our site. Furthermore, we could potentially use them to improve the content as well as the services offered on our site with the aim of meeting the needs and expectations of our visitors. This data can be shared with other sites on an aggregate basis. However, no identifiable personal information will be shared with third parties, except as required by law. Please rest assured that we will never sell or share any of your information that could be used to identify or be contacted by other parties. Moreover, you should know that you can request access to all your identifiable information that was obtained by us and that is present in our database, by sending us an email.

Finally, the information can be used to send exciting offers and promotions to you via email. Please keep in mind that you always have the option of not receiving our newsletter by sending us an email. It is possible that we are required to provide your information, if requested by an official body of justice, or if deemed necessary in the presence of unhealthy use of our website as well as to protect our legal rights. We could also be required to provide the necessary information to identify an individual and undertake legal actions against them to protect ourselves as well as the general public, in the event of a proven breach of the Terms of use of our site.

Data Sharing
We are fully committed to not commercializing the personal information collected via our website. Nevertheless, we will share the information with the contractors involved so that they can analyze your request and get in touch with you to submit their quote. In the event where you would not agree to the sharing of your information with third parties, it is possible for you to oppose it upon collection, or at any other given moment afterward, as mentioned in the following section.

Withdrawal and opposition right
We are committed to offering you a withdrawal and opposition right when it comes to your personal information. The opposition right is understood as being the offered possibility to Internet users to refuse that their personal information be utilized for specific purposes mentioned during the collection stage of the process. The right to withdrawal is understood as being the offered possibility to Internet users to ask that their personal information is no longer to be featured, for example, on a distribution list. To exert those rights, please send us an email to the following address: info@trouveruncouvreur.ca.

Computing facilities location
Your personal information can be stored on servers located outside of the province of Québec, should we require services from suppliers located outside of the province of Québec. You understand and agree that the Personal Information Protection and Electronic Documents Act (PIPEDA)(Canada) can be applied and come into play when it comes to the collection, utilization, communication, conservation, as well as the destruction of your personal information. Other Personal Information Protection laws can apply depending on the location of our services’suppliers, our computing facilities, and of our suppliers’ computing facilities.

Access right
We are committed to acknowledging an Access and Rectification Right to the concerned individuals eager to peruse, modify, perhaps write off any of their personal information. The exercise of this right will be granted via email to the following address: info@trouveruncouvreur.ca.

Security
The personal information we collect are stored in a secure environment. People working for us must respect the sensitive nature of your information. To ensure the security of your personal information, we rely on the following security measures: SSL Protocol (Secure Sockets Layer), access management (authorized as well as concerned individuals), computer backup, identifier/password and Firewalls. We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations enabling the confidentiality of your transactions. Nevertheless, since no mechanism offers a level of maximum security, a certain degree of risk remains when utilizing the Internet to share personal information.

Your consent
By making use of the services featured on our site, you are expressing your consent to the collection and use of your personal information as described in our Privacy Policy. We reserve the right to modify this policy at any given time, without prior notice.

Acquisition or change of ownership of this site
Under circumstances where the owner of this site or a part of it should change, your information will be considered as being active and could be transferred along with the website. Know that your information will remain protected by the present Privacy Policy.

IP Addresses

An IP Address represents a number which identifies each computer connected to a computer network by using the "Internet Protocol." Our web server automatically collects these IP Addresses with the aim of establishing demographic as well as tendency statistics related to the visits on our website and its pages.

 

Links to our site and others
Please be advised that we are not responsible for existing practices, nor the content or information, used or featured by other websites on which you can find a link to our site. Furthermore, please know that when you are using a link from our website to another, our Privacy Policy is no longer valid and that the policy of the new site you are viewing prevails.

Surveys, contests, draws
It is possible that our site asks, from time to time, information in the shape of a survey, contest or draw. Your participation is purely deliberate, and no personal information will be collected without your explicit consent. The information collected with your consent will be used to communicate with the winners and to monitor the quality of the use of our services. Underage children should not use our services.

Modification of the Privacy Policy
From time to time, we may make changes to our Privacy Policy. These changes will be posted here, and you are responsible for reviewing them often. However, rest assured that no matter the changes made, the personal information you provided in accordance with this Privacy Policy will not be used in any incompatible way with the present policy without obtaining your prior consent.

Copyrights
Please note that any replication, in part or in full, of the elements of the website www.findaroofer.ca is prohibited. Failure to comply with these restrictions shall constitute a forgery engaging the civil and criminal liability of the infringer. Unless otherwise noted, all pictures featured on this website are the property of their respective authors and are not the property of www.findaroofer.ca. We make every reasonable effort to respect the copyrights of others. Should you find one of your pictures on our site and think that the terms and principles have not been honored, please send us an email to the following address: info@trouveruncouvreur.ca.